Amazing Australia with Naturally New Zealand

• Rate of Exchange will be considered on the day of payment. With 0.50 paisa additional
• International Hotel Check in time 1400 hrs. Checkout Time 1000 hrs.
• Breakfast will start from Day2 of the itinerary
• Room Rates based on Standard Rooms. Supplement cost will be applicable for Sea facing/Lake Facing Rooms
• Your Itinerary will be strictly on timings. Please reach at pickup point at least 10mins before your given pickup time. And make yourself visible to Driver/Coach Captain
• Dinners at Indian Restaurant are within walking distance from Hotel
• It is recommended to buy Local Sim Card, to make local calls for reconfirmation with coach drivers, operators, and airline office
• Portages and  Coach Captain Tips  are extra
• No  meals   will be provided  for Flight  within Australia   
• Certain sightseeing is full day about 6- 8hrs tours. Ex: Great Ocean Road, Port Stephens, Blue Mountain, Big cat Green Island cruise. Do not eat much. Take basic medicines along if you have motion sickness.
• Tap Water is Suitable  for Drinking 
• You are not allowed to eat/drink in coach
• Optional sightseeing has to be booked in advance on your own by paying an additional cost. You can contact hotel travel desk counter or our agent to book optional sightseeing.
• If Lunch is included in sightseeing it will be continental. Eg Big Cat green island cruise in cairns, Milford Sound Cruise. Jain meals will not be provided
• There is No Refund for un utilized Service 
• Baggage Allowance 20 Kg per person for Check in Baggage. 5Kgs  for  Cabin  Baggage
• JQ internal flights are non-refundable
• Do Carry light Woolen clothes  between November to  March and Heavy woolen clothes between March to October

Brochure Accuracy:

All information given in the Brochure / Itinerary / Sightseeing Tours are based on the information available at the time of publication. We reserve the right to change any brochure / itinerary before or after booking your tour due to any event beyond our control. In case if we will know about any changes before your departure we will update or communicate with you otherwise our Tour Manager or Local Representative will inform you of the changes on the tour

Tipping:

• Tipping is compulsory. 
• You will have to pay NZD 5.00 per person per day for the Duration of your tour. Kindly pay the same on arrival to the Tour Manager (Applicable on both adult and child) 

Baggage:

• On the tour luggage allowance in the coach will be one handbag and one suitcase per person. 
• Porterage in Any of Tours is not included. It will be passenger’s responsibility to carry their bags to and from the Coach and their room. 

Deviation charge: 

If you wish to deviate your tour from the group on return to India the same is permitted. You will have to pay Rs. 10,000/- per person per deviation plus difference of airfare as per availability of the date you wish to travel on. Pre tour deviations are not possible on Group airfare. If you wish to go earlier than Group departure date than you are required to pay the difference of individual airfare and Group airfare.

Joining direct policy:

• International Flight Airfare & Internal Flight Airfare not included. 
• Passengers need to reach to the hotel of first destination on their own. Airport transfers are not included for Direct Joining passengers. 
• Passengers’ tour will end at the hotel in the last city. They need to transfer to airport on their own expense.
• The JD cost does not include the cost of Australia and New Zealand visa.

Payment Policy:

• Initial deposit - Rs. 75,000/- (Non refundable) to confirm your booking with us
• 75 Days Prior to your Departure Rs. 1, 00,000/-
• 45 Days Prior to your Departure Rs. 1, 00,000/-
• 100% payment to be made at least 30 Days Prior to your Departure. 
  
  

Cancellation charges per person:  

• 60 Days or more prior to Departure Rs.50000/-
• 59 Days to 35 Days prior to Departure Rs.85000/-
• 34 Days to 25 Days prior to Departure 75% of the Tour Cost
• With 25 Days of Departure 100% of the Tour Cost
• Incase if you wish to cancel tour before 45days of your departure, please note your internal airline portion will be non-refundable 
  
  

Refunds:

• There will be no refund on utilized services. 
• Due to reasons beyond our control such as strikes, heavy traffic, rain etc or you did not use services such as Meals, Entrance Fees, Sightseeing Tour, Hotels, cruises, Optional Tours it is clearly understood that there will be no refund due to any reason whatsoever. 
• Any refund (if due) process will take minimum 30 days or the time taken as per the supplier policy on whose services needs to be refunded. 
• Refunds will be given in Indian Rupees and thru Cheque or Bank Transfers only even though payment by cash. 
• If refund is due in foreign currency the rate of exchange will be considered on the day when refund is made and not the day when the payment was made.

Please note: 

• Above rates are subject to change without our prior notice. Above rates are subject to availability & confirmation by the airline & hotel. 
• ROE will be considered on the day when you make the payment. 
• The airfare & taxes based on the fare structure existing as on December ’23. Any further increase in airfare due to increase in the fuel price, change in government regulations, taxes, etc., charged by the airline will have to be borne by the passengers. FLAMINGO will not be held responsible for them. 
• Price is valid for minimum 40 Passengers traveling together. Flamingo reserves right to cancel or Change date of departure in case of inadequate members in the Group. 
• Room Rates based on Standard Rooms. Supplement cost will be applicable for Sea Facing /Lake Facing / Deluxe / Suite Rooms. 
• International Hotel Standard Check in time 1500 hrs Check out Time 1100hrs 
• There is No Refund for unutilized Services. 
• All services of the tour including changes in Schedule of mode of travel may have an impact on tour Itineraries and the company reserves a right to change / modify / vary/ alter in the tour Itinerary and/or tour tariff accordingly. 
• Porterage is not included. The passengers have to carry their own luggage from coach to room and rooms to coach on their own. 
• Passengers need to pay baggage handling fees of USD 25-35 per check in bag, per flight for internal sectors, levied by airlines at airport if more than 1 bag per person by themselves. 
• It is advisable to book 60 days prior to the date of departure as the internal ticket rate might increase closer to the departure date, resulting in an increase in the tour cost. 
• Overseas Medical Insurance is strongly suggestible for Your Travel.