Essence of Japan - Indian Group Tour

• Airport pick and drop service will only be provided to the customer who have booked such service along with the air package.
• Hotels & Airlines mentioned in the PDF in only tentative in nature and the actual hotel offered may differ from the one mentioned in the PDF.
• In case of rejection of visa, refund will be provided as per the cancellation policy for the package.
• In case the payment schedule as mentioned in the PDF is not followed, booking will be cancelled by MMT, after attempting to get in touch with the customer seeking the payment. On cancellation of the booking, the amount paid by the customer shall be forfeited.
• Please ensure that you meet MakeMyTrip Airport Representative within 1 hour of landing of the flights.
• Kindly note that the hotels provided in the package are situated on the outskirts of the cities, ensuring smooth inter-city transfer while avoiding city traffic.
• In the event that a customer damages hotel property, MakeMyTrip disclaims all responsibility for any fees assessed to the customer, as well as any additional fees assessed for using the room's minibar or for any other costs not specifically mentioned in the vacation package.
• In the cases where a third person is also sharing the room, they will be provided with an additional mattress or a roll-away bed.
• Kindly ensure that you abide by the timeline given by the Holiday Manager for the activities.
• Kindly note that the average hotel room size is smaller as compared to the room sizes available in India.
• We offer Indian dinners (if included in the package), but kindly note that there might be variation in taste as compared to the food offered in India.
• Optional activities are not part of the package and may be included on payment of additional charges.
• MakeMyTrip only provide visa service and plays no role in the grant or rejection of visa. The decision for the grant or rejection of visa is at the sole discretion of the concerned embassy/high commission.
• In case, transit visa is required by the customer, the responsibility for obtaining the same shall lie on the customer.
• Click here to know more about your complimentary Insurance:
• https://promos.makemytrip.com/Reliance-Corporate-Short-Term-Policy_MMT.html
• Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost
• In case your package needs to be cancelled due to any natural calamity, weather conditions etc. MakeMyTrip shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors
• The passenger names in the booking form should be exactly match their names as per passports. MakeMyTrip will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking
• Please note that if your package includes a flight It is on similar basis. It can be mornong, afternoon, evening or night arrival. It can be from different hub also but MMT will make the arragements for internal flight.
• Please ensure that baggage and any other upgrade requirements (if any) are given to our Travel Expert latest by 5 days before the date of departure. The cost of such upgrade shall be borne by the customer
• Standard check-in time at the hotel is normally 3:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the concerned hotel
• In the eventuality of the selected hotel being not available for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
• Kindly be on time for your activities, tours and transfers as stipulated in the handover vouchers (reporting time), since foreign countries are quite strict about following a schedule, else you might miss your services in case of delay from your side and no refund will be provided for these missed activities by MakeMyTrip
• For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
• Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.
• For any paid activity which is non-operational due to any unforeseen reason, we will process refund & same should reach the guest within 30 days of processing the refund. Also, for any activity which is complimentary and not charged to MMT & guest, no refund will be processed.
• We operate group at a minimum strength of 15 pax or else shift to next operational day.
• Makemytrip has all the rights to cancel the package and shift to next departure date or customer has the option to choose other package or Europamundo or Fit at same cost

• The average hotel room size is smaller as compared to the room sizes available in India.

• Traditionally, Japansese couples prefer twin bedding over double bedding and hence in case we are not able to confirm a hotel with double room, a twin room will be provided.

• Usuall in Japan, triple occupancy rooms come with a roll-away mattress as the room size in Japan is smaller as compared to that in India.

• Cherry Blossom season in Japan and Korea is a natural phenomenon that typically occurs between late March and early May. As it is dependent on weather conditions, the exact blooming period cannot be guaranteed.

• Breakfast items at hotels in Japan do not include any Indian item. If you require the same according to your diet, please carry dry snacks for the same.

• The hotel and flight mentioned in the PDF are tentative in nature, and the actual hotel offered may differ from what is stated in the PDF.

• The airline mentioned in the PDF is also tentative in nature, and the actual airline offered may differ from what is listed.

• All group transportation during the tour will be provided by long-distance coaches, unless mentioned otherwise for a particular day or time. The size of the coach will be determined based on the final number of guests.

• In case of visa rejection, the refund will be processed as per the package cancellation policy.

• If the payment schedule mentioned in the PDF is not followed, the booking will be cancelled by MakeMyTrip after attempting to contact the customer for payment. On cancellation, the amount paid shall be forfeited.

• The hotels provided in the package may be situated on the outskirts of cities, ensuring smooth inter-city transfers while avoiding city traffic.

• MakeMyTrip takes no liability for any charges levied on the customer in cases of damage to hotel property, consumption from the minibar, or any other expenses not specifically included in the holiday package.

• Where a third person is sharing the room, an additional mattress or rollaway bed will be provided.

• Kindly note that average hotel room sizes abroad are generally smaller compared to those available in India.

• Indian dinners (if included in the package) will be provided; however, there may be variations in taste compared to food offered in India.

• Visa cost is not included in the package if it is removed.

• MakeMyTrip only provides visa assistance and plays no role in the approval or rejection of a visa. The decision lies solely with the concerned Embassy/High Commission.

• If a transit visa is required, the responsibility to obtain it lies entirely with the customer.

• Click here to know more about your complimentary insurance: https://promos.makemytrip.com/Reliance-Corporate-Short-Term-Policy_MMT.html

• You can expect to receive your vouchers 72 hours before departure, subject to full payment of the package cost.

• The final payment will be based on the activities reflected on the website and will be detailed in the confirmation email.

• Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, minibar items, etc., are not included.

• If your package needs to be cancelled due to natural calamities or weather conditions, MakeMyTrip will strive to provide the maximum possible refund, subject to agreements with trade partners and vendors.

• Passenger names in the booking form must exactly match the names as per their passports. MakeMyTrip will not bear liability for name-change fees if incorrect names or ages are entered at the time of booking.

• If your package includes a flight operated by a low-cost carrier (such as AirAsia, Scoot Airlines, Air Arabia, Jetstar, FlyDubai, Thai AirAsia, Air India Express, Tiger Airways, Vueling, Delta, Ryanair, Pegasus, IndiGo, etc.), baggage and meals are not included unless specified. These can be added at an additional cost depending on the airline and destination. Our Travel Expert will attempt to contact you within 24 hours of booking confirmation for any additions required.

• Please ensure that baggage or any upgrade requests are submitted to our Travel Expert at least 5 days before departure. The cost of such upgrades shall be borne by the customer.

• Standard hotel check-in time is 3:00 PM, and check-out is 11:00 AM. Early check-in or late check-out is solely at the discretion of the hotel.

• If the selected hotel is not available at the time of booking, an alternate hotel of a similar category will be offered.

• A Day at Leisure implies that no sightseeing activities have been scheduled for that day.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

• Visa approval is at the discretion of the concerned Embassy/Consulate. In case of visa rejection and consequent cancellation, cancellation charges will apply as per the policy

• A booking shall be considered cancelled on the date the customer submits a written cancellation request to MakeMyTrip.

• Visa assistance is limited to providing information on requireddocuments and offering reasonable application support. It does not constitute any guarantee of visa approval.

• VFS appointment availability is subject to external factors, and MakeMyTrip has no control over the same.

• In case of visa rejection, the refund will be processed as per the package cancellation policy.

• We operate group departures with a minimum strength of 15 passengers, failing which the departure may be shifted to the next operational day.

• MakeMyTrip reserves the right to cancel the package or shift the departure date if count of 15 passengers is not achieved. Customers may alternatively choose another package, Europamundo, or a FIT option at the same cost.

• Shared airport transfers are included for the customers booking a land-only package.

• If pre-night and post night is booked, airport transfers are to be managed by customers on their expense.