Do Dham By Road & Do Dham By Helicopter

IMPORTANT GUIDELINES AND POLICIES

• In respect of COVID-19, all necessary measures issued by the State & Central Governments would have to be adhered by the passengers. The measures shall be confirmed the passengers 02-03 weeks prior to the date of arrival. Without adhering to the prescribed measures/requirements, boarding would be denied without any refunds.
• Guests have to MANDATORILY submit their correct weights at the time of booking. If any change in weight found at the time of their travel from the submitted weights, which would exceed our aircraft’s weight carrying capacity, guest(s) would be deboarded & cancelled for the Heli-tour without any refund.
• Overweight charges would be charged to guests who are above 80 kg weight. The reason for the same is that we operate at very high-altitude terrain where the weight carrying capacity of the aircraft is only 450 kg. Hence, due to overweight passengers we lose seats in our Chardham fixed departure flights. Overweight charges are applicable at INR 1,000/kg, for the total weight above 80 kg/pax.
• Weighing at the time of boarding the helicopter is a must, not allow boarding in case the total weight exceeds the weight limitation of the helicopter. &, due to the same reason, in case of more than 01 available aircraft, we reserve the right to shuffle passengers between helicopters to manage the right weight of helicopters for safe flying in the hills. Therefore, passengers travelling together might not be accommodated in the same helicopter flight.
• When planning your tour, we strongly advise the guests to keep one additional day at hand at Dehradun, over & above the 5N6D period, so that they do not end up in problem in case the weather gets very bad after the commencement of tour, which may lead to extension of the tour. 
• Airport transfers will be provided only on the arrival day at Dehradun and on the 5th day of the tour.
• The ETA/ETD timings mentioned in our itinerary are not final. Timings may differ on your date of travel, depending up on weather and other Force Majeure reasons.
• Guests are advised to have some fruits/light food before boarding flight in the morning on their date of travel.
• AADHAR & PAN Card copies are to be shared mandatorily by all Indians, & passport is required in case of foreign nationals.
• Network connectivity at Harsil & Badrinath is very poor. BSNL & Jio are the main telecom service providers, that work in these regions at times. It is most likely, that guests would be cut-off from the outside world during their time there. However, our crew shall be with the guests for any assistance required at all the Dhams.
• Depending up on weather & other force majeure conditions, might cover Kedarnath Dham first and then Badrinath Dham.
• Waiting time at Sersi and Kedarnath helipad would be approximately 30 minutes to 02 hours. 
• Breakfast/lunch can be arranged at either of the Dhams, depending up on the time of departure from Sahastradhara. Only one meal – lunch/breakfast, is included in the tour package.
• Baggage up to 5 kg/passenger will be permitted on board
• Guests would not be allowed to carry their suitcases/luggage in the aircraft. Duffle bags would be provided by our crew on the day of arrival, in which guests will be allowed to carry up to 05 kg of luggage during the tour.
• Hotel accommodation and transportation charges at Dehradun are not included in the package.
• Any donations, tips, pitthu and porter charges shall be borne by the guests.
• All temples in Chardham sector are located at a high altitude, & guests are advised to carry their own medication with them during travel. Guests are also advised to carry heavy woollen clothing with them, since during evenings & nights the temperature drops drastically.
• Maha Abhishek & Rudra Abhishek Puja’s confirmation needs to be provided by the guests at the time of booking. Payment for the same shall be collected by our crew at Dehradun, so that we can arrange the Puja for the guest prior to their arrival at Badrinath & Kedarnath.
• Flying in hills is subject to weather conditions. And in regards to our Chardham operations, we would like to bring to your kind attention that cancellations & other inconveniences due to weather are very much likely since weather is extremely unpredictable in the hills. Therefore, guests should come prepared to face the eventualities caused by weather problems. Further please note, in case of bad weather, we shall operate as per our policies mentioned in the ‘Terms & Conditions’ & ‘Important Guidelines & Policies’ sections.
• One warm jacket during the Dodham tour will suffice. Further, necessary medicines should be carried along during the period of the tour.
• Network connectivity at Badrinath is very poor. The only telecom networks that work a bit in the region are BSNL and Jio.
• When planning your tour, we strongly advise the guests to keep at least one additional day at hand at Dehradun, after the respective travel date, so that they do not end up in problem in case the weather gets very bad on the day of your tour, which may lead to extension of the tour.
• Flying in hills is subject to weather conditions. And in regards to our Chardham operations, we would like to bring to your kind attention, that cancellations and other inconveniences due to weather is very much likely, since weather is extremely unpredictable in the hills. Hence, guests should come prepared to face the eventualities in case of weather problems. In case of bad weather, we shall operate as per our policy mentioned in the ‘Terms and Conditions’ and ‘Important Guidelines and Information’ section.

IMPORTANT NOTES:

• RATES ARE DYNAMIC AND SUBJECT AVAILABILITY. IT WILL FLUCTUATE AS PER HOTEL INVENTORY, FESTIVAL PERIOD, PEAK DATES, CITY SOLD OUT DATES, ETC…..
• Given cost is estimated, based on lowest hotel rates existing as of now. We Don’t Hold Any Confirmation For Hotels. It’s Subject To availability at the time of booking. Any difference in cost shall be borne by Passenger.
• Check-in time at Hotel is 1400 Hrs & Check-out time is 1100 Hrs.
• Your tours and transfers are based on tour itinerary & not at disposal basis.
• Your Itinerary will be strictly on timings.
• Room Rates based on Standard Rooms. Supplement cost will be applicable for Valley Facing 
• higher category rooms.
• Breakfast will start from Day 2 of the itinerary.
• Services will be given in exchange of Original vouchers/Itinerary only.
• Portages and Driver Tips are extra
• Optional sightseeing has to be booked in advance on your own by paying an additional cost.
• There is No Refund for un utilized Service
• All cost are per person based on twin sharing
• During sightseeing the vehicle will go up to permissible point only, from that point any arrangement to be made all extra expenses shall have to be borne by the passengers.
• Extra bed in the room means only extra mattress.( Folding beds)
• Any govt. tax levied must be borne by the passengers only.
• Pre ponement / Post ponement of journey is not allowed. It will be treated as cancellation & accordingly the cancellation charges will be applicable.
• If accommodation is not available in the identified / specific hotel for the particular package tour due to reason beyond our control, we shall make our best efforts to shift the clients to hotel maintaining / having more or less the same standard. No complaint or claim shall be made by the client in this respect. If any airline is delayed or cancelled, Flamingo Transworld Pvt. Ltd. is not responsible for any compensation for hotels, meals, sightseeing or any other claim.

Char Dham & Do Dham Yatra Terms & Condition 

• Passengers have to mandatorily follow the government prescribed measures in regards to COVID-19. 
• Flying in hills are subject to many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), bad weather, sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the guests at the helipads, among others.
• We shall not be liable for any medical emergency on the ground to the party. Therefore, in your own interest, guests are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a guest has any medical ailment/condition. Any donations, tips, pitthu, palki/pony and porter charges shall be borne by the guests. 
• Passengers travelling together may not travel in the same helicopter flight, as we may have to shuffle passengers in helicopter flights to manage the total weight of the aircraft.

NO AERIAL PHOTOPGRAPHY

• Aerial Photography from Helicopter is illegal and punishable by law and photography at the helipad is strictly prohibited.

INFANTS

• Infant below 2 years/12kg are carried free of charge. In case of verification of age, ID proof/birth certificate of the child shall be checked.

BAGGAGE ALLOWANCE

• Only one handbag weighing a maximum of 5 kgs is allowed per passenger.

HELICOPTER WEIGHT LIMTATION

Passengers would be taken on board depending up on the load and temperature conditions. Pilots call will be final. Maximum weight capacity of the helicopter is 450 kg (excluding baggage weight) at these destinations. All passengers on board must be within this limit. Hence, passengers are advised to provide us their exact weights at the time of booking and carry baggage within the permissible limit.

SEATING CAPACITY

The maximum seating capacity for our helicopters is 06 passengers + 01 Crew.

CANCELLATIONS:

All services such as Hotel accommodation / ground transportation are pre- purchased well in advance. We are liable to pay penalties to all our suppliers / vendors if these services are released within the below mentioned time frame. If circumstances make you cancel the tour, the cancellation must be intimated to us in writing. Such cancellation will attract the following cancellation.