- The deposit, payment, and cancellation policies will be in effect once reservations have been accepted and confirmed.
- Since airline schedules are subject to change without notice, be sure to check your flight status and schedule at least 24 hours before the departure of your scheduled trip.
- There will be no refunds if flight will be delayed or cancelled, If Not reaching on time to any sightseeing, no show in the hotel, etc.
- Passengers who have extra baggage must pay the airport and airline officials directly if it weighs more than 20 kg per person in checked baggage and 7 kg in hand luggage.
- International standard check in time in hotel will be 1500 hrs. Early check is strictly subject to availability. If you wish to have confirmed early check in you can pre book it, but it is subject to availability of room.
- Due to unavoidable circumstances if we are not able to finish any attraction or tour, there will be no refund.
- Optional activities has to be booked a day prior either directly or if you would like to book with us then payment for the same has to be done in advance. Optional activities are strictly subject to availability. And If any requested activities are not possible to experience for whatever reason, Flamingo Transworld Pvt. LTD shall not be liable.
- For any internal/Domestic tickets web check in guest has to do on own and if they won’t able to do then they have to either do at the check in counter or pay for seats if any specific seats are required.
- Post - COVID due to lack of staff or lack of passengers it is very common now a days that booked tours / trains/ flights gets cancelled or rescheduled quite often.
- Flamingo Transworld does not hold any responsibility to rebook any alternative arrangements. However we will assist in helping for rebooking of the same but if there will be any additional cost for it, it will be borne by the passenger
- Guest has to be fully vaccinated and if booster dose is due then has to be done and then they have to submit his/her vaccine certificate at the time of check in immigration counter.
- When travelling to South Africa, children under the age of 18 must have their original, complete birth certificates with their parents' information, which needs to be carried by them while travelling
- If Child below 12 years not vaccinated then they have to provide RTPCR (48 hours old) at the time of Departure and arrival at any country.
- Driver, coach guide, and tour guide shall decide on all activities and sightseeing arranged after taking into account all logistics in accordance with legislation. Coach not accessible for lone optional activities
- Flamingo Tranworld Pvt Ltd disclaims liability for any luggage loss, accidents, fatalities, or theft throughout the tour schedule.
- Penalties are imposed according to airline regulations, for any alterations and in any sector. According to airline group booking policies, everyone must travel together till the final destination. Any return itinerary changes must be requested in advance and are based upon flight and class availability
- Customers must arrive on time for the trip; otherwise, our kind tour Managers will wait until the scheduled time, and they will have to find their own way to the next destination.
SOUTH AFRICA VISA INFORMATION:
- As an International Traveler one is obliged to obtain necessary visas for their required Travel.
- As your tour operator we may give guidance to obtain for your visas but granting of the visas are solely at direction of respective consulate / embassy only. We act only as a facilitator for obtaining Visas. Consulate may ask you or entire family to appear personally for Interview or Biometrics. Any cost incurred for this must be paid by the passengers only.
- If you are unable to travel on the Tour you have booked due to any error on the part of Embassy / Consulate or Incorrect Visas or Delayed Visas you shall have an option to travel on future date tour or change in your Individual Bookings. Amendment and Cancellation charges applicable and are to be borne by the passengers only.
- Passengers confirming tour within 30 Days of travel date may face cancellation or date change of departure due to inadequate time for the visas. Heavy charges may apply on the same. However Flamingo will not be held responsible in case of any delay, rejection or non-availability of visas from the Consulate and passengers are liable to pay all the additional charges occur because of the same.
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