I Mrs. Ketika Shah (Sales Manager, Flamingo Transworld) Joined Flamingo Transworld in 2002 and started the outbound tour department. I got a chance to explore many countries, took international tours, deal with many people, and understood customers’ psychology. I graduated with B.sc and entered in Aviation and Tourism Industry with the certified course of IATA. I believe in selling quality tours to our customers as our employees are our biggest strengths.